helpIQ
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Features

The AI chatbot that's an expert on your products

It's like having ChatGPT specifically for your products. Instantly answer your visitors' questions with a personalized chatbot trained on your website content.

  • Personalized onboarding help
  • Friendly pricing as you scale
  • 95+ languages supported
  • 7-day free trial
  • Cancel anytime
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HelpIQ personalized AI chatbot dashboard preview

Everything you need to roll out your own AI chatbot

HelpIQ is a production-ready support solution that does the work of a full support staff but at a fraction of the cost.

Import Training Content Q&A Training GPT-4.1-mini & GPT-4.1 Embed on Sites Customize Appearance Quick Prompts Chat History Escalate to a Human Language Support Lead Generation Functions Email Summaries API Integrations SOC 2 Type II GDPR Compliant HIPAA Compliant Data Encryption Role-Based Access Data Processing Agreement

Training & Customization

Unlock the full potential of your chatbot by customizing its knowledge and appearance.

Import Training Content

Enter a URL for HelpIQ to scan, or upload files, or drop raw text content directly, making it easier than ever to keep your chatbot informed and effective.

Q&A Training

Use real chat history to refine and improve your chatbot by providing feedback that allows it to improve with every interaction.

GPT-4.1-mini & GPT-4.1

Choose between two powerful AI models and switch anytime depending on how you want your chatbot to behave. GPT-4.1-mini prioritizes speed while GPT-4.1 prioritizes depth and accuracy.

Embed on Sites

Embed a chatbot on as many sites as you want — your marketing site, in-app, help center… wherever.

Customize Appearance

Personalize your chatbot to match your brand, using custom logos and colors to provide a cohesive user experience.

Chat Interactions

Enhance user interactions with powerful features such as advanced AI engines, multi-language support, and seamless human escalation.

Quick Prompts

Provide users with digital icebreakers to kick things off. Include frequently asked questions or questions you wish more users would ask to get value out of your product or service.

Chat History

Review each conversation, assess the chatbot's performance, and determine whether visitors' questions were effectively addressed. You're never in the dark about what your chatbot is responding with.

Escalate to a Human

While AI can handle a vast majority of inquiries, some conversations require a human touch. Users can seamlessly transition the conversation to a live agent at the push of a button. This hybrid approach ensures that users always receive the best possible assistance.

Language Support

Your chatbot is ready to chat in 95 languages. Let visitors ask questions and respond in any language.

Lead Generation

Don't just answer questions, seize opportunities. Your chatbot captures interested visitors' details, allowing you to build a list of potential leads.

Extensions

Extend your chatbot's capabilities with automation, insightful summaries, and powerful integrations.

Functions

Allows users to automate tasks just by interacting with your chatbot. Your chatbot can listen, understand, and interact with other systems based on chat interactions.

Email Summaries

Keep a pulse on chatbot interactions with daily summaries delivered to your inbox. Upload more training data where needed, track the chatbot's performance, and gain insights into user behavior.

API

Connect HelpIQ to any other app you want to sync data to, automatically retrain with new content, and update settings programmatically.

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Integrations

With native integrations into platforms like Crisp, Intercom, and Zendesk, your chatbot becomes an extended arm of your existing toolkit.

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Security & Compliance

Independently verified security and compliance certifications trusted by healthcare providers and enterprises.

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SOC 2 Type II

Completed an independent SOC 2 Type II examination covering security, availability, and confidentiality trust service criteria.

GDPR Compliant

Certified compliant with EU data protection regulations. DPA available for Enterprise customers.

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HIPAA Compliant

Safeguards for Protected Health Information. BAA available on Enterprise plan.

Data Encryption

All data encrypted in transit with TLS 1.2+ and at rest.

Role-Based Access

Team member permissions and access controls to manage who can configure chatbots and view conversations.

Data Processing Agreement

DPA available for Enterprise customers for GDPR compliance.

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Live demo

See for yourself.

Ask the HelpiQ chatbot a question about itself.

Customer testimonials

Don't just take our word for it

★★★★★

"We integrated helpIQ with Zendesk and our support team now handles half the tickets they used to. ROI was clear within the first two weeks."

Brent Burrows II

VP Retail and Sales

★★★★★

"Setup took under 10 minutes. I pasted our docs URL and the chatbot was live and answering questions accurately. The daily email summaries are a genuinely useful touch."

Aisha Lennox

Founder

★★★★★

"The lead capture feature paid for itself in the first month. We are getting qualified leads from support conversations we would have otherwise never followed up on."

Marco Rossi

Head of Growth

Frequently asked questions

Have a different question? Reach out to our support team at hello@helpiq.ai and we will get back to you as soon as we can

Can I add text content if I do not have web pages or files?

Yes. You can paste raw text content directly into the helpIQ dashboard. This is useful for internal knowledge bases, policies, scripts, or any content that lives outside a web page or document file. Raw text training is available on all plans, including the free Starter tier.

What type of content can I use to train the chatbot?

helpIQ supports website URLs, XML sitemaps, YouTube videos and channels, Zendesk Help Centers, Gitbook documentation links, and uploaded files including PDF, DOCX, CSV, TXT, PPTX, and Markdown. The more comprehensive your training content, the more accurately your chatbot will respond.

Does helpIQ automatically update when my website content changes?

Yes. Automatic content sync is available on paid plans and can be configured to run daily, weekly, or monthly. You can also trigger a manual retrain at any time from the dashboard, useful after major product updates or new documentation releases.

How do I add the chatbot to my website?

Each chatbot gets a unique embed code. Paste it before the closing body tag on any page and your chatbot widget is live. You can also link directly to the chatbot's standalone page, which is useful for help centers, email signatures, or QR codes.

How long does training take?

Most websites with fewer than 500 pages are fully indexed and ready in under 2 minutes. Larger sites and document collections may take slightly longer, but training almost always completes within a few minutes regardless of content volume.

What happens if a visitor asks something the chatbot cannot answer?

helpIQ never leaves visitors stranded. When a question falls outside the chatbot's trained knowledge, it prompts the visitor to leave their email address for a personal follow-up. Your team is notified immediately with the full conversation context so the handoff is seamless.

Is my data secure and private?

Yes. Your training content is never shared with or used to train other customers' chatbots. helpIQ is GDPR compliant and SOC 2 aligned. All data is encrypted in transit and at rest. Enterprise customers can request a Data Processing Agreement and review our full security documentation.

Does helpIQ support multiple languages?

Yes. helpIQ supports multiple languages and detects the user's language automatically. You train the chatbot in your primary language and it responds to users in their own language without additional configuration.

See HelpIQ in Action: Live Demo

Experience HelpIQ's interactive live demo. See how our AI chatbot seamlessly integrates, learns from your specific content, and provides instant, accurate 24/7 support to automate inquiries and generate qualified leads.

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Questions? Email us at hello@helpiq.ai. We respond fast.